FAQ’s


What is paasspay.com?

As the name suggests, we are all about the world around you. We want to be your companion on life’s daily services.

So, whether you want to Plumber or Electrician, Home Appliances Repair Service you Want at your home.


What is new on paasspay.com?

At paasspay.com, we’ve categorised and made available a huge supply of services in a way that they can be easily discovered and Booked.  You have search with multiple filters that can help you narrow down hassle free to what you are looking for.

We also have a brand new app that helps you get personalised offers based on your location and preferences. You can download it on Google Play Store. Get it now.


Why should I download the paasspay.com mobile app?

Our paasspay.com mobile app is a light-weight(less than 6 MB) and easy to use app, that would give you the freedom to do what you love, anywhere you are.

You can download it on Google Play Store. Get it now.


How do I register myself on paasspay.com?

Our registration process is quick & simple. You just need to Register on the paasspay.com app/website using your Mobile Number.

My Orders FAQ’s

What is Booking charge on paasspay?

In PaassPay you just pay a nominal booking charge at the time of service booking is called booking charge then after the service successfully done by our service partner you can pay the rest amount to service partner as your preferred payment mode.

After booking a service where I will find the details?

If you are a registered customer you can find your booking details on the Order page which link is available on your profile page and on the bottom menu of the paasspay app, but if you are not a registered customer then you will find your booking details only on your email which is you will provide us at the time of checkout.

Can I cancel my booking?

Yes, but within two hours of booking then after you will be charged your booking amount as cancellation charge.

How I cancel my booking?

You just call customer support to cancel your order.

How do I get refunded if I pay online and cancel my booking?

Simply call customer support and you will get a refund on your paasspay wallet.

What to do if after service my problem is not solve?

Just call customer support and we will arrange a revisit at your location.

How do I contact Customer Support?

You can email us on support@paasspay.com or call us on +91-9308586067 (11:00 AM to 8:00 PM).


I have feedback or an idea to share, how do I share it?

We LOVE feedback & ideas. Please feel free to share all your thoughts on support@paasspay.com.

Partners FAQ’s

How i can join paasspay as partner?

You just verify your mobile number using OTP and fill the partnership joining form on your profile page, then a representative will call you and do the necessary joining process.

How i earn on paasspay as channel partner?

After joining you just recharge your credit wallet with a discount code, and start booking services and when you book a service pay through your credit and cash charge from the customer.

How i earn on paasspay as service partner?

After joining you will get services from your service manager, you just accept the service and visit the customer address and after service done you collect your charge from customer in instant cash mode.

How i use Service partner dsahboard?

You just call your Service Manager he will assist you how to use dashboard simply.

How i earn on paasspay as community partner?

After joining you just click on your credit wallet and find earn and share section, where you get a share link just copy the link and share with others and help them to join paasspay then instant you receive a Rs. 300/- credits on your wallet , which is transfer on your bank account every months first week.

PaassPay Credit Wallet FAQ’s

What is PaassPay Credit?

PaassPay Credit is a one of the payment option who you can use for payment when you book a service.

How i get Credits?

You can buy credits on discount, basically one paasspay credit is equal of one rupee, you just click on your paasspay credit wallet and recharge your credit by using any online payment method.

Can i transfer my credit to anyone?

Yes, you can transfer your credit to anyone by just using there registered email id on your credit wallet.


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